
Product Information
Product details
Product details
The HappiHounds HeartBeat Buddy is a soft, interactive dog toy designed to provide comfort and companionship for puppies and dogs of all ages. Featuring a gentle pulsing heartbeat device, this plush toy mimics a natural rhythm, making it a unique addition to your dog’s rest time or daily routine.
Crafted from ultra soft materials, the HeartBeat Buddy doubles as a cosy companion, ideal for crate use, travel, or relaxing at home. The removable heartbeat module is easy to use and designed to operate quietly, making it suitable for a variety of environments.
Whether you're introducing a new puppy to their space or looking for a comforting companion toy, the HeartBeat Buddy is a simple and thoughtful addition to your dog’s everyday essentials.
Size Specifications
Size Specifications
Usage & Care
Usage & Care
Shipping and Delivery
Shipping and Delivery
We aim to get your order to you as quickly and smoothly as possible.
Free Shipping
Free delivery on all orders over £40.
Order Processing
Orders are processed within 1–2 business days.
Orders placed after our daily cutoff time will be processed the next business day.
Transit Time
Shipping usually takes 3–5 business days.
Estimated Delivery Time
Your order should arrive within 4–7 business days.
Tracking Information
Once an order is shipped, Tracking details will be sent to your email so you can follow your package.
For more details, please see our Shipping Policy.
Returns & Refunds
Returns & Refunds
30 day returns from delivery.
Items must be unused and in original packaging.
Faulty or incorrect items: we will cover return shipping.
Change of mind: return shipping is customer responsibility.
There are no restocking fee as long as the item is unused and returned in its original packaging.
To start a return see our Return Policy Page
Refunds are processed within 3–5 business days after inspection.
Contact Information
Contact Information
If you have any questions about your order, our products, or anything else, our support team is here to help.
📧 Email: info@happihounds.com
📞 Phone: +44 2872 012325
Customer Support: Our team is available via email and phone. We aim to respond to all enquiries within 1–2 business days.
Comfort They Can Snuggle With
Made for Quiet Moments
A Comforting Companion for Rest Time
Comfort for Everyday Living
At happihounds, we believe every dog deserves comfort in their everyday life. That’s why we carefully select products designed for playtime, rest, and daily use at home.
Products You’ll Love. Quality You Can Rely On
What started as a small idea has grown into a dedicated pet brand focused on everyday essentials for dogs. At HappiHounds, each product is carefully checked, securely packaged, and shipped with tracking, so you can shop with confidence every time.
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Frequently Asked Questions
Are batteries included with the product?
Are batteries included with the product?
How does the heartbeat feature work?
How does the heartbeat feature work?
Is the heartbeat module removable?
Is the heartbeat module removable?
Do you offer free shipping for the HappiHounds HeartBeat Buddy?
Do you offer free shipping for the HappiHounds HeartBeat Buddy?
Yes, all our products are eligible for free delivery on orders over £40.
How long does shipping take?
How long does shipping take?
Orders are processed within 1–2 business days, and delivery typically takes 3–5 business days after dispatch.
This means your order should arrive within approximately 4–7 business days in total. Delivery times are estimates and may vary.
Will I receive tracking information for my order?
Will I receive tracking information for my order?
Yes, once your order has been processed and dispatched, you will receive a confirmation email with tracking details so you can follow your delivery.
If you do not receive tracking information within 2 business days of placing your order, please contact us at info@happihounds.com.
What is your return policy timeframe?
What is your return policy timeframe?
You may request a return within 30 days of receiving your order. Returns requested after this period may not be accepted.
Do I pay a restocking fee?
Do I pay a restocking fee?
No, we do not charge any restocking fees. If your return is approved, you will receive a refund in line with our Returns Policy. Please note that return shipping costs may apply for change-of-mind returns.
What if my item is damaged or defective?
What if my item is damaged or defective?
If your item arrives damaged, faulty, or incorrect, please contact us within 7 days of delivery at info@happihounds.com with your order number and photos where possible.
We will review the issue and, if approved, provide return instructions and cover the return shipping cost. A replacement or refund will be arranged once the item has been received and inspected.
How can I contact happihounds?
How can I contact happihounds?
If you have any questions about your order, our products, or anything else, our support team is here to help.
📧 Email: info@happihounds.com
📞 Phone: +44 2872 012325
Customer Support: Our team is available via email and phone. We aim to respond to all enquiries within 1–2 business days.



